Frequently asked questions
Is your question not listed? Feel free to contact us. We are happy to help and advise you!
Is your question not listed? Feel free to contact us. We are happy to help and advise you!
I do not have access to natural gas - what can I do?
If you do not have access to natural gas you can connect our cooking system to a propane tank. This method is also applicable to installations in an outdoor kitchen or shed.
PITT cooking is only available as a gas cooking system.
What is the capacity of the burners?
All configurations in our assortment are composed of three different types of burners:
For more information about our burners please refer to this page.
Can I determine the placement of the burners myself?
We configured our assortment based entirely on consumer desires and input. However combining configurations with one another is possible. For example, you could create a configuration all your own by combining single burner units or by adding a wok/simmer burner to an existing 4 burner PITT configuration. Design your own ideal cooking set up based on your personal cooking style and available counter space.
How many burners do I need?
The number of burners desired is entirely dependent on your personal cooking style and the number of people you’re cooking for. An important advantage of our cooking system is the spacious set up of the burners: in contrast with traditional cooktops, with PITT cooking it’s possible to use all the burners at the same time. Even with large diameter pots and pans.
Which materials are suitable?
PITT cooking burners can be installed into countertops made of composite, granite, concrete, terrazzo, glass, ceramic, Solid Surface, Fenix NTM, marble and stainless steel.
Our cooking system can absolutely not be installed into solid wood countertops nor into countertops with an HPL top layer. When in doubt please contact us to discuss what may or may not be feasible.
Does using PITT cooking burners affect my countertop?
PITT cooking burners are extensively tested. While burners are in use, the temperature of the countertop remains low with minimal heat transfer: therefore, our burners absolutely do not affect your countertop. The preparation of the countertop and the installation of the PITT cooking units must be done in strict compliance with our instructions.
Note that PITT cooking is an appliance that is in ongoing use. Some countertop materials are a bit more sensitive to splattering/staining than others. But this is no different from using a traditional cooktop. Check in advance with your countertop supplier/kitchen store about the attributes of your countertop.
How big does my countertop need to be?
Countertop depth
A minimum depth of 600 mm (23 10/16th inches) applies to every configuration in the assortment.
Cabinet width
The minimum cabinet width required depends on the type of configuration selected and ranges form 11 13/16 inches (100 mm) for single 1-PITT units to 1200 mm (47 1/4) for our largest/broadest configurations. Check by model for the minimum cabinet width required.
How are the burners installed into the countertop?
All units in our assortment are mounted onto an established module with a predetermined gas connection. The module is positioned from beneath through cutouts and secured from above by screwing it to the burners by means of the heat shields. Two joists are supplied and are mounted to the inside of the kitchen cabinets to provide support to the underside of the module. Download installation instructions here.
Is it safe?
PITT cooking burners have been extensively tested. The temperature remains low in use and there is only minimal heat transfer. All PITT cooking units are manufactured with thermal protection and spark ignition.In addition our system is certified to meet official quality standards for gas appliances.
What is the term of the PITT cooking guarantee?
PITT cooking offers a 5 year full guarantee on each unit. Without unexpected additional cost. We ask that each user register his/her unit online in order that we can provide prompt and efficient service in case of any malfunction. This can be accomplished by clicking on this page.
How do I keep my burners clean?
The PITT cooking system is made of top quality materials that are easy to clean. Take note of the following reminders:
What happens when I let something boil over?
An essential basic part of the PITT cooking system is the heat shield: the round piece on which the grate rests. This part is multifunctional: not only does it draw the heat of the flames upward but it also serves as a catch tray. Thanks to the large diameter of the burners most of a boil over and/or spatter will land on the heat shield. It is easy to clean with a cloth.